What is the address of the theater?
Where should we park?
DOWNLOAD Bus Driving Directions with detailed information >
I have a student(s) with special needs; how can you support their experience?
Childsplay and the Scottsdale Center for the Arts are committed to making theatre accessible. Please let Childsplay know during the booking process what accomodations would support the experience. For wheelchair seating, please confirm if the patron will remain in the wheelchair or transfer to a seat.
American Sign Language interpretation is available with advance notice.
How Long is the Show?
The Diary of Anne Frank is two and half hours. There will be an intermission.
How do we pay for our field trip?
When is payment due?
Payment or a purchase order is due four weeks before the date of your field trip unless other arrangements have been made with Childsplay. If reservation is unpaid by payment deadline, reservation may be released at Childplay’s discretion.
Do you accept purchase orders?
Childsplay does accept purchase orders. A copy of the purchase order should be mailed or faxed to our office no later than four weeks before the date of your field trip.
What if we need to change the number of people attending our field trip?
All changes in group size need to be made no later than six weeks before the date of your field trip by the contact person who made the initial reservation. After this date you are responsible for payment for all seats reserved. Be aware that many shows sell out and there may not be additional seats available after the time of your initial booking. If reservation is unpaid by payment deadline, reservation may be released at Childplay’s discretion.
Why do we have to pay for students who are absent?
Once you have made a booking for a certain numbers of seats, those seats are reserved for your group and cannot be sold to anyone else. In order to continue to present our quality productions at the highly-discounted rate, we need to be able to sell every seat in the theater.
Do you offer grants or reduced prices for Title I schools?
Childsplay is a nonprofit organization and we rely heavily on grants and donations to present our full-scale, professional productions at a highly-discounted rate to schools. Unfortunately, we are unable to offer further discounts from our regular $15 per person rate for schools.
When should we arrive for our scheduled performance?
Please arrive 30 minutes prior to your show time at the Scottsdale Center for the Performing Arts. It takes several minutes for groups to get off the bus and get seated in the theater. We are unable to delay the start of the show for groups who arrive late. Please note that seating generally begins 20-30 minutes before show time.
What will happen when we arrive at the theater?
If you arrive by bus, your bus will be greeted by a staff member or volunteer from the theater. They will give instructions to the group as to where they should line up, and they will also provide parking information to the bus driver. Once your group has lined up, the House Manger will greet you and assign an usher(s) to take you to your seats. The ushers are volunteers who donate their time to make it possible for Childsplay to be available to school audiences. The ushers will instruct your group to fill in every seat in your designated area. If your group is traveling by private vehicle, you will check in with the Childsplay staff member at the Scottsdale Center for the Performing Arts where you will be greeted and told where to line up.
Where will we be seated?
The seating plan is designed to provide all groups the best view possible, taking into account the group size, age of the students, special needs in the group, and the adult-to-student ratio. Seating plans are made the day of the show, so neither Childsplay nor the theater can tell a group where they’ll be seated prior to arrival.
What is the climate inside the theater?
Theaters are often heavily air-conditioned to compensate for hot stage lights. Please encourage students and chaperones to dress appropriately.
What age are Childsplay productions appropriate for?
The Childsplay website and brochure offer age recommendations for each of our shows. The Diary of Anne Frank is recommended for students in grades 6-8. While children of all ages are welcome into our theater, we do recommend you consider our guidelines before attending a show. Please also keep in mind that ALL patrons attending a show must have a ticket to get into the theater, no matter what age.
Can we bring snacks or water into the theater?
Food, gum, and beverages are not allowed inside the theater, so please leave all consumables at school or on your bus. Water bottles with a lid will be allowed. Each theater has a drinking fountain available. If you plan to have a picnic lunch, lunches can be stored in the lobby while you are in the performance.
Where can we take photographs?
Photographs are able to be taken outside before and after the performance, but not during in order to keep the actors safe and to ensure that the audience is able to enjoy the show as well.
Can family members purchase individual tickets to attend field trip performances?
There are no individual ticket sales for field trip shows. Anyone attending must be part of a group that has made advance reservations. Only the designated contact person who made the original reservation may make changes to the number attending.
Can we eat lunch at the theater?
After the performance you are welcome to enjoy your lunch on the lawn outside the Scottsdale Center for the Performing Arts. Lunches may be stored in the lobby area for an enjoyable picnic in the park following the performance.
Can we see art during our Visit?
Yes! There are two gallery areas at the Center. The artwork in the galleries is to be admired and enjoyed, but never touched. Oil from many fingers and hands can damage delicate painting, and over a period of time, repeated touching can wear away the finish of even the sturdiest-looking sculpture or other works of art.
